Privacy Policy
Privacy Policy
This Privacy Policy explains what information Roof Replacement Jacksonville FL collects through this website and how that information is used. We are a service-area roofing contractor covering Jacksonville and Northeast Florida; you can reach us by phone at 904-921-2819 or through the contact form on this site.
Information We Collect
When you submit an estimate request or contact form on this website, we collect the information you provide, which may include your name, phone number, email address, ZIP code or address, and details about your property and roof, such as roof type, age, or a description of the issue you're experiencing.
We may also collect basic technical information automatically, such as browser type and general usage data, through standard website analytics tools, to understand how the site is used.
How We Use Information
Information submitted through our forms is used to respond to your request, schedule an assessment, prepare an estimate, and follow up about your project. We do not use the information you submit for purposes unrelated to responding to your inquiry or providing the service you requested.
How We Share Information
We do not sell your personal information. We may share information with service providers who help us operate this website or manage scheduling and communication, and we may disclose information if required to do so by law.
Data Retention
We retain information submitted through our forms for as long as reasonably necessary to respond to your inquiry, complete a project, and maintain records for our own business purposes.
Your Choices
You can contact us at 904-921-2819 or through the contact form to ask what information we have on file, request corrections, or ask that it be deleted, and we will respond to reasonable requests.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on this page.
Contact Us
Questions about this Privacy Policy can be directed to 904-921-2819 or through the contact form on this website.
FAQ
Frequently asked questions
What personal information is collected through the estimate form?
- The estimate and contact forms on this website collect the information you choose to provide, such as your name, phone number, email address, ZIP code or address, and details about your roof, including its type, age, or a description of the issue. No information is collected beyond what you submit through these forms or standard website analytics.
How long is my information kept on file?
- Information submitted through our forms is retained for as long as needed to respond to your request, prepare an estimate, and follow up about a potential or ongoing project. Details on retention are covered in the Data Retention section above; if you'd like your information handled differently, you can reach out directly.
How can I ask for my information to be deleted?
- You can request deletion of your submitted information by contacting us at 904-921-2819 or through the contact form and describing what you'd like removed. We will address the request consistent with the practices described in this Privacy Policy.
Does this website use cookies or analytics tools?
- The website may use standard analytics tools that collect basic technical information automatically, such as browser type and general usage data, to understand how the site is used. This is separate from the personal details you submit directly through a form.
Is my information shared with anyone outside the company?
- How information may be shared is described in the How We Share Information section above. In general, information submitted through our forms is used to respond to and fulfill your request rather than for unrelated purposes.
Who do I contact with privacy questions?
- Questions about this Privacy Policy or how your information is handled can be directed to 904-921-2819, the phone number listed throughout this website for Roof Replacement Jacksonville FL.
If you have questions about this policy before requesting an estimate, call 904-921-2819.
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